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As the coronavirus continues to affect us all, you may be worried about the impact on your finances.
We’re here for you if you have concerns about your money or any accounts you hold with us and our aim is to find solutions that suit your individual needs and circumstances.
The welfare and safety of both our customers and colleagues is the most important thing to us and we’ll continue to make sure you’re supported. We work hard to keep your money safe, so this includes us helping you to be fraud aware.
Mortgage payment holidays (deferral) were available from the start of the pandemic (for a maximum of 6 months). The deadline for a new payment holiday application ended on the 31st March 2021, and any existing payment holiday arrangement ended on the 31st July 2021. If after ending your payment holiday you are still having difficulty making your next payment, please call us to discuss your options.
0800 952 0615*
9am - 5pm Mon-Fri