Sole Borrowers

If a will has been made: We'll need to see the original Grant of Probate (after the death has been registered) so that we can note the Executor(s) names on our records.

If there's no will: We'll need to see the original Grant of Letters of Administration.

The account will then need to be repaid, either from:

• The sale proceeds of the property
• The proceeds of a life insurance policy.

What address will you write to?

We'll then write to the Personal Representative(s) of the deceased at the borrower's property address to inform them of the process. Please note we'll only be able to send information about the mortgage to the Personal Representative(s) once they have provided evidence that they are authorised to deal with the administration of the estate. In some cases and with our consent, the property and the responsibility for the mortgage may be transferred to another person.

Joint Borrowers

If there's a joint mortgage, we'll need to see the original or certified copy Death Certificate. The deceased borrower's name will then be removed from the mortgage. This means that the other owner is then solely responsible for repaying the mortgage.

Property Ownership
How property ownership is dealt with depends on whether the property was held as joint tenants or as tenants in common.

Joint Tenants:
The deceased's interest in the property will automatically transfer to the other owner(s).

Tenants in Common:
When borrowers hold a property as 'Tenants in Common' (where each borrower has a specific share in the property) the deceased's share will not pass automatically to the other borrower. Once the death has been registered, you'll need a solicitor to help deal with the deceased borrower's share of the estate.