Contact Us

By Phone

Customer services

Residential mortgages:

0345 300 2522*
  • Monday to Thursday: 8am to 6pm
  • Friday: 8am to 6pm
  • Saturday: 9am to 2pm

Please be aware that these opening hours may be subject to change.

 

EX Current account customers

0345 300 6727*

 

N&P Commercial Mortgages:

Please note we are experiencing some difficulties with our phone lines, please email our Commercial Lending Admin Team letting us know the nature of your query and we will ensure the relevant team replies as soon as possible.

If you have an N&P Commercial Mortgage and wish to make changes our Peterborough team will still take care of this for you, but via the YBS Commercial Mortgages platform.

Find out more about N&P Commercial Mortgages

 

EX N&P savings customers

0345 1200 100*

 

Insurance Claims

Home insurance (RSA)

0345 072 2179*

Norwich & Peterborough Building Society and N&P are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Principal office of Yorkshire Building Society: Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

This site is intended for UK Residents unless otherwise stated.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Calls to 0345 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile. Calls to 0800 numbers are free of charge from a landline or mobile.

 

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