Contact Us

By Phone

Customer services

Residential mortgages:

0345 300 2522*
  • Monday to Thursday: 8am to 6pm
  • Friday: 8am to 6pm
  • Saturday: 9am to 2pm

Please be aware that these opening hours may be subject to change.


EX Current account customers

0345 300 6727*


N&P Commercial Mortgages:

01733 372 429*
  • Monday to Friday: 9am to 5pm

If you have an N&P Commercial Mortgage and wish to make changes our Peterborough team will still take care of this for you, but via the YBS Commercial Mortgages platform.

Find out more about N&P Commercial Mortgages


EX N&P savings customers

0345 1200 100*


Insurance Claims

Home insurance (RSA)

0345 072 2179*