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    Your Society (About us) Corporate Governance Our policies

    Our Policies

    We have a number of policies in place to ensure we always behave in the right way and limit risks of things going wrong.

    Policy Overviews

    • Collections and Recoveries Policy (Retail) Overview
    • Complaints Policy Overview 
    • Environmental and Climate Change Policy Overview
    • Financial Crime Policy Overview 
    • Financial Promotions Policy Overview
    • Fire, Health and Safety Policy (Internal Version) 
    • Information Management Policy Overview 
    • Information & Cyber Security Policy Overview
    • Modern Slavery Policy Overview
    • Political and Public Policy Engagement Policy Overview
    • Procurement Outsourcing Third Party Risk Management Policy Overview
    • Product and Distribution Governance Policy Overview 
    • Sales Policy Overview
    • Training & Competence Policy Guide
    • Vulnerable Customer Policy Overview 
    • Whistleblowing Policy Overview

    HR Policies and Statements

    • Family Leave Policy Overview
    • Flexible Working Policy Overview
    • Redeployment Policy Overview
    • Secondments Policy Overview

    Supporting Documents

    • Gender Pay Reporting
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    • Our Trust Code
    • Political Engagement Log
    • Standards for Suppliers
    • Wellbeing Strategy

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    Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. ‘YBS Group’ or ‘Yorkshire Group’ refer to Yorkshire Building Society, the trading names under which it operates (Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, Norwich & Peterborough and N&P) and its subsidiary companies. FareShare is a registered charity in England & Wales (1100051) and Scotland (SC052672). Small Change Big Difference® is a registered trademark of Yorkshire Building Society.

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