Identification and Certification

When we ask you to provide identification or certification, you can normally choose from the options below. 

  • Current signed passport (UK or foreign)
  • Current EU or UK photo card Driving Licence (full/provisional) or full UK Driving Licence (old style)
  • Current EU member state ID card
  • Current Residence Permit issued by the Home Office to EU National
  • Current Armed forces ID card
  • HM Revenue & Customs tax notification letters SA302 or PAYE confirmation, issued in the last 12 months
  • Current firearms certificate
  • Original notification letter from Department for Work and Pensions (DWP), Pension Service
  • Job Centre Plus or Local Authority confirming rights to benefits issued in the last 12 months
  • Current signed employers photo ID card
  • Current Foreign National ID card
  • Current disabled person's blue badge.


IMPORTANT - How to Certify Documents

If you're sending photo or signature ID through the post, please send copies and not originals. All copies must be certified. Our employees can certify them for you at your local branch at no cost. 

Certified copies are documents which have been checked and verified as being the same as the original by one of the following: bank/building society employees, solicitors, accountants, commissioner for oaths, independent financial advisers or the Post Office. The person or organisation certifying the documents may charge a fee, so we advise to check with them first. 

Please note: documents cannot be certified by a member of your family. 

What you need to do

Ask the person certifying the document to add to the first page:

  • Full name
  • Profession
  • Business name (and Financial Conduct Authority number if they are an independent financial adviser)
  • Business address and telephone number
  • Signature and date
  • Write the statement,  "I certify that pages 1 to [insert total number of pages] are a certified true copy"
  • All other pages in the documents must then be signed by the person certifying them