When you visit www.nandp.co.uk, to help us improve our online service to customers, some data relating to how the site is used is gathered, but this never contains any personal information.
We collect standard internet log information and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source.
This website will only collect personal data from you with your permission. No personal data is ever taken without you knowing about it. If we do want to collect personally identifiable information through our website, for example through an application form, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. Where you give personal data on online forms, you may be asked if you are happy for us to share your information with other sections of Norwich & Peterborough or other companies.
Unless you have indicated that you do not want to be contacted for marketing, we will use any details we have obtained, at any time, to communicate with you and will only do so by the methods you have chosen. We do not market to children.
If you subscribe to one of our special customer services e.g. our Savings Pledges - to be kept informed of new savings accounts by email, we will use these details for this service until you unsubscribe from this service and these details will be removed. These services are not linked to and do not affect the marketing permissions and other details you have registered with us.