We use technical methods (called ‘cookies’) on this website. A cookie is a small file of letters and numbers that a website sends to your web browser helping the site remember information about you and your preferences. There are two major types of cookies, permanent and temporary.
‘Session’ cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. They can also become no longer accessible after the session has been inactive for a specified length of time causing the session to ‘time out’. Session cookies are never written on the hard drive and they do not collect any information from the user's computer. We use session cookies to improve navigation on our web site and to collect statistical information.
Norwich & Peterborough's Internet Banking service uses session cookies to help keep it secure. As such, they are not harmful in any way. These session cookies are essential to the service as they enable you to log in and manage your accounts and are deleted automatically by your browser once your session has ended. Our Internet Banking service checks if cookies are enabled and prevents the website from being used if they are not therefore you should ensure that your web browser is configured to accept them.
Please note, if you have accessed this website via a third party link or advertisement it is likely a cookie has already been placed on your machine.
Should you wish to disable, block or delete cookies, you can do so by changing the security options in your web browser. For information on how please visit All About Cookies.
Please note: Disabling or blocking cookies from this website may affect your browsing experience and parts of the site may not work correctly. Not accepting cookies means that you will be unable to log in or manage your accounts.