Share Dealing FAQs
What happens when I buy shares?
- A contract note will be sent to you confirming the transaction. A share certificate will then be sent to you by the company registrar, usually 2 to 6 weeks later
What happens when I sell shares?
- A contract note will be sent to you confirming the trade together with a CREST transfer form (PDF). You will need to complete and sign the CREST form and return it to Jarvis Investment Management (Jarvis) together with your valid share certificate by the settlement date (shown on the contract note).
On the settlement date, the sale proceeds are released to your dealing account. Funds are then either posted to you by cheque or sent by to your bank or building society account electronically.
Can I buy and sell shares in an N&P branch?
- Yes you can.
Visit one of our branches, and from there, you can make a direct call to a trader, to buy and sell, or to discuss any aspect of your share dealing account
Can you advise me of what to buy and sell?
- No we can't.
The service we offer is execution-only, which means you decide on what investments to buy or sell
Where are my shares held?
- Your shares are held electronically in the name of our service provider, Jarvis Investment Management (Jarvis). You remain the owner of the shares although your name will not appear on the Company Register
When is the stock market open?
- The London Stock Exchange is open Monday to Friday 8am - 4.30pm excluding Bank Holidays
Do I have to have an account with N&P to use this service?
- No, you don't.
You can arrange for money in your share dealing account to pass to and from an N&P current account if you want, but the same arrangements can be made for any account with any other building society or bank
I already hold a share dealing account with another broker, can I transfer?
- Yes you can. Simply complete the a transfer form and Jarvis will do the rest. Please note that your existing broker may charge you exit fees.
Can I transfer share certificates I hold directly into my ISA account?
- No, you can't.
However, these can be sold and bought back into the ISA through a process called 'Bed and ISA'. Ask for details on 01892 700 838 or email nandpenquiries@jarvism.co.uk
Can I transfer share certificates into my nominee account?
- Yes you can.
You can transfer these into your Trading Account free of charge. All you have to do is fill in a CREST Transfer Form and return it to Jarvis with your share certificate. Click here for CREST Transfer Form Guidance Notes.
What is CREST?
- CREST is the system that enables share dealing to be done electronically without paper share certificates.
Can I pay for shares by credit card?
- No you can't.
Trades can only be settled by direct debit, cheque or debit card
What is a SCRIP dividend or Dividend Reinvestment Plan (DRIP)?
- A SCRIP dividend is where a company offers additional shares instead of a cash dividend. These shares are newly created.
In a DRIP, the company uses a cash dividend to buy existing shares in the market
Can I take a SCRIP or DRIP option if my shares are held in a Trading Account (including Stocks and Shares ISA)?
- Yes you can.
Remember that if you choose this option it will apply to all shares held in your portfolio which offer a SCRIP or DRIP option
Who are Jarvis Investment Management?
- Jarvis Investment Management (Jarvis) are a leading broker offering trading facilities and share dealing account administration for N&P customers. It is an independent company outside the N&P Group.
- Jarvis do not have any access to any information relating to your N&P accounts.
- Jarvis are authorised and regulated by the Financial Services Authority and is a member of the London Stock Exchange and Financial Services Compensation Scheme
Are there any restrictions on who can open a share dealing account?
- To use the service you must:
•Be aged 18 or over.
•Be permanently resident in the UK.
•Hold a UK sterling bank or building society account.
•Complete and return to Jarvis a copy of the signed application form relating to the service or open an account by other means agreed by Jarvis.
•Satisfy the Jarvis anti-money laundering and know your customer requirements
Can accounts be opened in joint names?
- Yes - for certificated dealing and standard Trading Accounts, but not ISAs
What happens if my details change, or I want to make a change to my account?
- You should let Jarvis know about all changes in writing. For security purposes Jarvis may need to see documentation showing a change to your name or address
What happens if I don't settle my trade?
- If you don't settle your trade on the agreed settlement date, you will be charged debit interest and other late settlement charges
What investments can be held in a Stocks and Shares ISA?
- You can choose from a wide range of investments including:
•UK and International shares listed on a recognised stock exchange, excluding shares listed on the Alternative Investment Market (AIM) or PLUS market
•Government bonds (Gilts)
•Most unit trusts, investment trusts and Exchange Traded Funds (ETFs)
•Corporate bonds with at least 5 years to maturity
How will I keep track of my investments?
- You can check your account 24 hours a day, 7 days a week online.
Here you can view your portfolio, and any transactions you've made. You'll receive a contract note each time you trade with detailed information on the transaction. You'll also be sent a quarterly transaction statement and a twice-yearly valuation statement
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