If you are concerned that:
- You may have disclosed any confidential information to an unknown third party;
- Believe a transaction on your account is fraudulent;
- Become a victim of identity theft;
- Have any concerns about security; or if you want to let us know you are going abroad and when, please call the Contact Centre on 0845 300 2511 or visit your local branch for assistance and/or advice. Outside office hours to notify us if your chequebook or card are lost or stolen or is liable for misuse or if your PIN, password or selected personal information becomes known to anyone else, a 24 hour telephone service is available for this purpose on (01733) 372374.
Finally, although fraud is on the increase and is a fact of life today, there are still plenty of ways in which you can help protect yourself. Unfortunately, there is no foolproof solution, but follow as many of these tips as you can to give yourself some peace of mind.