How can I open a Stakeholder Cash ISA?
It's easy.
You can open a Stakeholder Cash ISA by calling into any branch or you can download the application form and send it in with a cheque to:
Norwich and Peterborough Building Society
Postal Investments Unit
FREEPOST PE 104
Peterborough
PE2 6BR
You can then save by paying into your account in any branch or sending cheques to the address above.
Remember - when you pay a cheque into your account, don't make the cheque out simply to N&P. You should include details about the account or the person you're paying the money to. It's also important to draw a line through the unused space on the cheque so that extra information or numbers can't be added afterwards.
You can also arrange a standing order with your bank or building society for regular payments to be made into your Stakeholder Cash ISA, or you can transfer money into your Stakeholder Cash ISA at any time. Just quote your Stakeholder Cash ISA number and sort code.
Do I become a member of N&P when I open a Stakeholder Cash ISA?
Yes you do.
This is a share account, which makes you a member of N&P. This means you can join N&P's general meetings and you have a vote on what's decided in them.
Can I open a Joint Account?
Sorry, but we're not able to provide that facility for this account at present.
The tax benefits of a Stakeholder Cash ISA only apply to an individual person.
What are the rules on withdrawals?
You can take money out of your Stakeholder Cash ISA without notice or loss of interest.
When will my account start earning interest?
Cheques paid into an account paying a variable rate of interest will earn interest from the second working day after the day we receive them. Cheques paid into an account paying a fixed rate of interest will earn interest from the day we receive them.
Money paid into your account in cash or by Bankers’ Automated Credit will earn interest from the day we receive it. Interest is then paid for each full day your money is invested, and will be added to your account on 6th April each year (unless otherwise stated).
Your money will earn interest up to, but excluding, the day you withdraw it.
Can I be certain that online banking is absolutely secure?
You can with N&P.
Our online system is extremely robust. It is constantly checked by both internal and external experts. Advanced encryption technology scrambles all sensitive data to provide total confidentiality.
You are given a unique customer number and a 10-character password. When you use the service for the first time you might want to change this password for one that's more easily remembered - but don't write it down or make it too obvious, so that someone else could guess it.
Can I manage my account online?
Yes you can, subject to you being 16 years old or over.
Online you are able to:
- View up-to-the-minute balances on all your N&P savings and current accounts whenever you like.
- Check all payments and withdrawals on your account.
- Set up and cancel payments.
- Transfer funds between your N&P accounts.
- Send and receive secure email messages about your account.
To manage your account online you'll need to register for our online banking facility, just download an application form, fill it in, and send it to:
Norwich and Peterborough Building Society
Online Banking Applications
Peterborough Business Park
Lynch Wood
Peterborough
PE2 6WZ
The maximum amount you can withdraw online is £10,000 per day.
Is N&P a member of the Financial Services Compensation Scheme?
What if I'm unhappy with the terms of my account?
Just tell us.
We make it our aim to do the best we can for all our customers. If within 14 day's (7 day's for all Fixed Rate Bond products) you decide that this account is not for you, we will be happy to transfer your money to another N&P account.
Or if you prefer, we will return your money to you without any charge being made, or notice being required.