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Norwich and Peterborough Building Society

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Privacy Policy

This website will only collect data from you with your permission. No personal data is ever taken without you knowing about it.

Where you give personal data on online forms, you may be asked if you are happy for us to share your information with other sections of N&P or other companies.

To help us improve our online service to customers, some data relating to how the site is used is gathered, but this never contains any personal information.

Information on Cookies

A ' Cookie' is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.
' Session' cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on web sites and to collect statistical information.

' Persistent' cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g. login passwords), helping to determine what areas of the Web site visitors find most valuable, and customising the web site based on your preferences.

N&P's Internet Banking service uses cookies to help keep it secure. As such, they are not harmful in any way. Internet Banking checks if cookies are enabled and prevents the website from being used if they are disabled therefore you should ensure that your web browser is configured to accept them. Should you wish to disable cookies, you can do so by changing the security options in your web browser.

You can find more informaton on cookies by clicking here.

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Norwich & Peterborough Building Society and N&P are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority (FSA registration number 106085). Principal office of Yorkshire Building Society: Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Landline calls to 0800 numbers are free. Mobile phone providers may charge. Charges to 0845 numbers may vary. Prices can be checked with your phone provider.  Mobile calls usually cost more.