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Norwich and Peterborough Building Society

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Personal Data Clause

Data Protection Act 1998.
How we will use the information you provide.

We will use and record the information you provide and which we obtain from our enquiries to consider your application.

We will search your record at a credit reference agency/agencies. They will supply us with credit information as well as information from the Electoral roll. They will add to your records details of our search and your application whether or not it proceeds. This will be seen by other organisations carrying out later searches.

We will use a credit scoring or other automated decision making process when assessing your application.

We will also add to your record with the credit reference agency/agencies details of your agreement with us (including payments you make under it and any default or failure to keep to its terms). It is important that you give us accurate information. We will check your details with a fraud prevention agency/agencies.

If  false or inaccurate information is provided and fraud is identified, details will be passed to the fraud prevention agencies.

Law enforcement agencies may access and use this information to prevent fraud.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

  • Checking details on applications for credit and credit related or other facilities
  • Managing credit and credit related accounts or facilities
  • Recovering debt
  • Checking details on proposals and claims for all types of insurance
  • Checking details of job applicants and employees

We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

We, the credit reference agency/agencies and fraud prevention agency/agencies will also use the records for statistical analysis about credit, insurance and fraud.

Below are the address details of the Credit Reference Agencies that we currently use:

Experian Ltd
Consumer Help Service
Po. Box 8000
NG80 7WP

Tel: 0844 481 8000
www.experian.co.uk

Equifax plc
Credit File Advice Centre
Po.Box 1140
Bradford
BD1 5US

Tel: 0844 335 0550
www.equifax.co.uk

Callcredit plc
Consumer Services Team
Po.Box 491
Leeds
LS3 1WZ

Tel: 0870 060 1414
www.callcredit.plc.uk

Below are the address details of the Fraud Prevention Agencies that we currently use:

The Compliance Officer
CIFAS
6th Floor - Lynton House
7-12 Tavistock Square
London
WC1H 9LT

Experian LTD
Experian Decision Analytics
Seabank house
Wight Moss Way
Southport
PR8 4HQ

Tel: 0844 481 8000
www.experian-da.com

Synectics Solutions
Synectics House
The Brampton
Newcastle-under-Lyme
Staffordshire
ST5 0QY

Tel: 01782 664099
compliance@synectics-solutions.com

Contact us Call 0845 300 2511

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  • Yorkshire Building Society

Norwich & Peterborough Building Society and N&P are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Principal office of Yorkshire Building Society: Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ

This site is intended for UK Residents unless otherwise stated.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Landline calls to 0800 numbers are free. Mobile phone providers may charge. Charges to 0845 numbers may vary. Prices can be checked with your phone provider.  Mobile calls usually cost more.