Norwich and Peterborough Building Society

Yes you can.

You can transfer these into your nominee account free of charge. All you have to do is fill in a CREST Transfer Form and return it to Jarvis with your share certificate.

Yes you can. Simply complete the relevant sections in the application form and Jarvis will do the rest. Please note that your existing broker may charge you exit fees.

CREST is the system that enables share dealing to be done electronically without paper share certificates.

No you can't.

Trades can only be settled by direct debit, cheque or debit card.

Yes you can.

Visit one of our branches, and from there, you can make a direct call to a trader, to buy and sell, or to discuss any aspect of your share dealing account.

Yes you can.

Remember that if you choose this option it will apply to all shares held in your portfolio which offer a SCRIP or DRIP option.

A SCRIP dividend is where a company offers additional shares instead of a cash dividend. These shares are newly created.

In a DRIP, the company uses a cash dividend to buy existing shares in the market.

No, you don't.

You can arrange for money in your share dealing account to pass to and from an N&P current account if you want, but the same arrangements can be made for any account with any other building society or bank.

Your shares are held electronically in the name of our service provider, Jarvis Investment Management (Jarvis). You remain the owner of the shares although your name will not appear on the Company Register.

You can check your account round the clock online.

Here you can view your portfolio, and all the details of any transactions you've made.

Jarvis Investment Management (Jarvis) are a leading broker offering trading facilities and share dealing account administration for N&P customers.

It is an independent company outside the N&P Group.

Jarvis do not have any access to any information relating to your N&P accounts.

Jarvis are authorised and regulated by the Financial Services Authority and is a member of the London Stock Exchange and Financial Services Compensation Scheme.

No we can't.

The service we offer is execution-only, which means you decide on what investments to buy or sell.

To use the service you must:

• Be aged 18 or over.
• Be permanently resident in the UK.
• Hold a UK sterling bank or building society account.
• Complete and return to Jarvis a copy of the signed application form relating to the service or open an account by other means agreed by Jarvis.
• Satisfy the Jarvis anti-money laundering and know your customer requirements.

Yes  - for certificated dealing and standard nominee accounts, but not ISAs.

You should let Jarvis know about all changes in writing. For security purposes Jarvis may need to see documentation showing a change to your name or address.

If you don't settle your trade on the agreed settlement date, you will be charged debit interest and other late settlement charges.

The London Stock Exchange is open Monday to Friday 8am - 4.30pm excluding Bank Holidays.