Norwich and Peterborough Building Society

However suits you best.

You can call us on 01223 273 118. Our opening hours are Monday - Friday 8:45am - 5:15pm and Saturdays 8:45am - 12:15pm.

You can drop us an email to: home@npib.co.uk (We'll aim to get back to you within 1 hour during the working day.)

Or you can submit your details online and we will call you back within one working hour.

We aim to give you a quote the same day.

However, as each case is unique, and sometimes requires specialist cover, it may take longer, in which case, we'll let you know how long we expect it to be before we get back to you. The more information you can give us, the quicker we can move things along.

We offer insurance on just about every kind of property, including many types that other insurance companies aren't so keen on covering, such as:

• High-value properties
• Specialist collections (such as works of art or jewellery)
• Listed or period properties
• Non-standard or unusual constructions
• Converted properties
• Thatched properties
• Timber framed properties
• Second homes, both in the UK and abroad
• Businesses run from your home

Sorry, but no, you can't. N&P policies are only intended for UK residents.

Whatever you're looking to insure - your home, your car, or your business - we can search a wide range of insurance policies to find the insurance that does exactly what you want it to. We can even help arrange insurance for your holiday through a specially selected travel company.

Norwich and Peterborough Insurance Brokers Limited (NPIB) is an independent company who act as brokers for our customers. This means we can search a number of insurance companies to find for the best deal to suit your particular circumstances.

• Smoke detectors save lives. Fit at least two devices, one within the ground floor hall and one on the upstairs landing, preferably close to the head of the stairs. Remember to check that the batteries are still effective at least once every 3 months, and lightly vacuum clean the elements at least once a year.
• Check your electric sockets, if there are too many plugs hanging off one power point, spread them around or have more power points put in. Consider having an additional residual circuit breaker.
• If you have open fires, have the chimneys swept regularly. Use a fireguard when children are around or when drying clothes.
• Don't let children play with matches or fire.
• Don't leave hot fat or oil unattended on the cooker, if it catches fire, smother it with a fire blanket or damp cloth - not water.
• Never use a gas appliance if you think it's not working properly. Signs to look out for are soot and stains around the appliance and a pilot light that often blows out. Never cover it or block the air vents.
• Have your heating system and all gas appliances serviced regularly

• Winter brings the threat of frozen pipes that can flood the house. Around 300 gallons of water can gush out of a burst pipe in a single hour; if you are away, or if you don't know how to turn if off, the effect can be devastating.
• Find out where your main stopcock is and check that you can turn it off and on. If you can't move it, don't be tempted to hit it with a hammer, contact a plumber instead.
• If you go away in winter, leave your heating on at the normal setting, and ask a neighbour or relative to call in from time to time to check the pipes. Make sure they know where the stopcock is. If you don't have central heating, turn off the mains stopcock and drain the water system before you leave.
• If a pipe bursts, turn off the mains stopcock, turn off the central heating system and turn on all the taps.
• If you find a frozen pipe yourself and decide to defrost it, use gentle heat such as hot water bottles or cloths soaked in hot water, and remove any items that may be damaged by a burst.
• If you live in a flood area, and you receive a flood warning, reduce the possibility of damage by acting quickly. As much as possible should be moved upstairs, especially electrical items and valuables and personal items that can't be replaced easily, like pictures and photographs.

• Install a burglar alarm and remember to set it whenever you are out of the house. Make sure it is maintained and clearly visible.
• Make sure that you have good quality locks fitted to your outer doors, and key operated locking devices fitted to your windows. If you are a tenant you may be able to get the council or landlord to fit them.
• Check that your doors are strong enough. Glass panels near locks are especially vulnerable.
• Fit exterior lights, such as those with sensors that switch on when they detect something within range.
• Use time switches - available from DIY shops - to turn on lights etc., when you are out, to make the house look occupied.
• Don't keep large sums of money at home. If you have valuable items (such as jewellery) keep them in a safe deposit box rather than in your house.
• Keep cash, keys and credit cards out of sight.
• Join "Neighbourhood Watch" if there is one in your area. Arrange with your neighbours to watch your house if you are away.
• Design your garden for security. If the walls or hedges at the front are too high they can allow thieves to attack your doors or windows while out of sight from the street. At the back, make walls harder to climb with materials that do not offer an easy grip, such as light fencing, trellis, or anti-climb resin.
• Give your shed or garage a proper locking system and consider connecting it to the burglar alarm. Bicycles and motorcycles in the garage should be locked to ground anchors, and tools locked away. Ladders should be chained up, as they can be used to get into upstairs windows.
• If you go away, remember to cancel the milk and papers
• Get a friend or neighbour to look after the house when you are on holiday, to collect mail and generally make the house look lived in.
• If you own a bicycle, "lock it and list it". In other words, even if you leave it just for a minute always lock it with a good quality lock to something solid. If you have quick release wheels take the front wheels off and put the lock through both wheels. To help the police (who have to auction thousands of unclaimed bicycles every year) make a note of its details and take a clear colour photograph. Ask your bicycle dealer to stamp your postcode on the frame with a coded cycle sticker to warn off thieves.
• Use ultra violet pen, readily available from stationery stores, to mark your postcode and house name/number on all valuable and portable items of property.
• Take photographs/video of valuable items, such as jewellery, watches etc. Remember to put a scale (e.g. ruler) in the picture. This can provide the police with valuable evidence in the aid of recovery of your property. (Try to store the photographs elsewhere than in your property).