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The FSA has requested that all regulated firms publish a summary of their complaint information. This will enable customers to see how firms are performing and how many customers raise complaints about the service or products that the firms provide.
On 1 November 2011 N&P merged with Yorkshire Building Society creating a combined society with approximately 3.5 million members. N&P members are now members of a much larger society with substantially greater assets, access to funding and financial resources.
All complaints to the enlarged society are now reported together by Yorkshire Building Society. Click here to see our complaints publication report.
Norwich & Peterborough Building Society and N&P are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Principal office of Yorkshire Building Society: Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ
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